Support Number +27 (67) 338 5055

Privacy Policy

Revised Date: 01 January 2024

At Sandy Tracks, we are committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our services or visiting our website, you agree to the practices described in this policy.

  1. Information We Collect:
  • We may collect the following types of information:
  • Personal Information: This includes your name, contact details, passport information, and any other information provided during the booking process.
  • Payment Information: When making reservations or payments, we may collect payment card details, billing information, and transaction history.
  • Communication Data: We may store records of your interactions with us, including emails, chat logs, and phone call records.
  • How We Use Your Information:

We use your personal information for various purposes, including:

  • To process bookings and payments.
  • To communicate with you regarding your reservations, inquiries, and updates.
  • To improve our services and website based on your feedback.
  • To provide you with marketing materials and special offers (you can opt out at any time).
  • To comply with legal obligations and resolve disputes.
  • Information Sharing:

We may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as hotels, transportation companies, and tour guides.
  • Legal Obligations: We may share your information to comply with legal requirements, enforce our policies, or protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We will obtain your consent before sharing your information with third parties for marketing purposes.
  • Data Security:

We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

  • Your Rights:

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.

  • Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the revised policy will indicate the date it became effective.

  • Contact Us:

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at sales@sandytracks

By using our services and website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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